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How do I locate and edit “general time” entries?

General time entries are time entries that are not associated with a task. When adding time manually or via a general timer you can select the desired task when applying time. A task is not required and general time can be applied to projects. An Intervals customer asked the following question: I have a project […]

Add a week’s worth of a time at once

One of the main reason’s why someone chooses Intervals over other time tracking systems is the valuable information that is learned from tracking time in a granular fashion. You have full control over your work types, rates, and module structure. You can setup your tracking however you like. If you need to see the time […]

What happens when I deactivate a work type?

We received the following question from an Intervals customer. What happens when I deactivate a work type? Am I no longer able to report on that work type? Setting a work type to inactive prevents the work type from being used going forward, it does not impact your ability to report on historical data in […]

Retrieve data using Excel and Intervals API

This guide allows you to connect to your Intervals account using our API and Excel from Microsoft 365. First, get your API token from your account section. Navigate to Data > From Web: Enter the following information in the From Web settings below and click OK: In the next step, fill out the form by […]

Can I restrict a resource to their own tasks?

We received the following question from an Intervals customer. How do I stop resources from assigning time to a task they are not assigned? By default, manager and resource level users see all tasks for the projects that they have been granted access (Administrators see all projects and all tasks). As an administrator you can […]

How do I collapse the footer dock to hide the timers?

The footer includes timers and the search bar. The functionality allows you to start, stop, and apply timers from any page. The search functionality allows you to search for tasks, projects, project notes, documents, people, invoices, and the work request queue. There is a link to the advanced search as well. If you find yourself […]

Using the Project Activity report to review and edit time

Intervals allows you organize and run reports on your time in an infinite number of ways. However, this freedom to track time how you want means that there are few constraints. So, how do you make sure your team is tracking their time as instructed? Running a Project Activity report by task is one of […]

Using the Crosschart report to review time

Intervals can track time many different ways and tries not to place too many constraints on the time tracking process. So, how do you make sure your team is tracking their time as instructed? The Crosschart Report is one of three different methods we typically recommend to our customers who want to review their team’s […]

Using the Edit Time page to audit and correct time entries

Intervals is agile and flexible time tracking software that allows you organize your time an infinite number of ways. However, this open and flexible approach to time tracking means that there are few constraints. So, how do you make sure your team is tracking their time as instructed? Employing the Edit Time page is one […]

Can I see when team members applied their time?

An Intervals customer sent the following email: Can you see when timesheets were modified? I’m wondering about when time entries were edited. If you would like to see when time is being added (or modified) on a timesheet by your team members, there is a somewhat hidden feature that might help. By exporting their timesheet […]

How do I modify an already approved timesheet?

When a timesheet has been approved, it becomes “locked” and changes are unable to be made. There are instances where a timesheet may need to be modified, e.g. time was assigned to the wrong project or module. In order to make a change to a “locked” timesheet, the timesheet will need to be unapproved. To […]

Bulk submitting and approval of timesheets

Only administrator level users can approve timesheets. Administrator level users see all projects and are not limited by the project permissions, so any administrator level user can submit and approve time. Even if doing a detailed review of timesheets is not part of your process, we recommend approving timesheets regularly to “lock” in the tracked […]

Tracking time on tasks

In Intervals most time is tracked directly onto tasks, although it is not a must. Below are ways in which time can be added to tasks. 1. From the Task List page Right click on task > select Add Time from the menu Note: Right click is available on any location of the task row […]

Easily add time from the Home Page

From the Home Page you can quickly and easily add time. Here are a few shortcuts. Ways to add time in Week calendar view Click on the Add Time button. Right click on a day to add time for that day. Need to enter multiple time entries? Click on Add multiple time entries link. Right click […]

Easily add time from your timesheet

Here are a few shortcuts that might help make adding time to your timesheet a little faster. Right click on already existing time Right clicking in a specific row and column will display an add time window for that day with the client/project pre-filled. Right click on a day in the header Right clicking on […]

How do I set a project as billable or unbillable?

Intervals allows you to set a project to billable or unbillable when editing or creating a new project. The billable yes/no preference is on the project profile page. This option controls the default setting for the Add Time dialogue for that specific project. When a project is set to billable, the Billable checkbox on the […]

Can I see who has timers running?

Intervals allows Administrator level users to see who has an active timer by navigating to Time > Active timers. There are filtration options to select the desired client, project or person and there is an option to only show running timers (timers that are not paused). Here are a few of the uses for the […]

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