Articles

What happens to my data when I cancel?

We understand Intervals might not be the right fit for your online business management software needs. After an account is cancelled the data is deleted from our servers after seven days except for some aggregate usage data that is maintained. If you decide to re-activate an account the data will not be recoverable if it […]

Can I export my data?

The best way is to use the data export available in the interface. To access this, log in and go to Options >> Settings & Defaults >>Export Data. Each major section of Intervals web based project management systems is available for export in XML and CSV format.

How is data backed up?

No need to worry about data loss with Intervals web-based project management. Database backups are kept in real-time at the data center. A nightly backup is taken offsite and stored in a secure facility with monthly retention. As for documents, they are backed up as well, but only as long as the document exists on […]

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