Articles

Can Intervals run from a custom domain?

If you are hoping to have Intervals run completely under your domain, unfortunately that is not possible at this time. If you would like more details, here is more information about why CNAME’s are not supported: CNAME intervals support There are two alternatives that rely on redirection or the HTML Frameset tag. One option is […]

What can I do if I am not receiving emails?

On occasion spam filters do block the emails sent from Intervals. Checking a spam filter is definitely the best place to start. If that does not turn out to be the culprit, all emails from Intervals are sent from updates@myintervals.com on behalf of the user. If your organization utilizes SPF (Sender Policy Framework) adding mx.myintervals.com […]

Can I setup a rate per person?

The most common use for work types is for the type of activity being performed as opposed to the person, but Intervals is pretty flexible with how it handles work types and you can create rates per person. We have seen a lot of different ways to do it. For example: Junior Copywriting Senior Copywriting […]

Default Invoicing

Any administrator level user with access to settings & defaults can modify the default invoicing by navigating to Options >> Settings & Defaults >> Default invoicing. The default address, fine print, logo and taxation can be modified. Intervals supports dual taxation if needed. If you use QuickBooks or other accounting software the invoice number in […]

Default modules

Default Modules help keep your projects consistent within our project planning tool. Use this listing to manage the modules that are available each time you add a new project. It is helpful to think of Modules as a container or bucket where your work is applied within this project management online tool. If the trashcan […]

Default work types

Default Work Types help you quickly create projects. These defaults are copied into each project when you create a project. At the project level, you can customize the Hourly Rate and it will keep the association with the work type. This is useful if your hourly rates change per project, but you want to run […]

Task Statuses

Task Statuses are the global listing of statuses that can be applied to your tasks. If you add a new status it will be immediately available to all of your tasks. If the trash can icon is grayed out , the task status on that line is being used by a task and cannot be […]

Task Priorities

Task Priorities are the global listing of priorities that can be applied to your tasks. If you add a new priority it will be immediately available to all of your tasks. If the trash can is grayed out , the task priority on that line is being used by a task and cannot be deleted. […]

How do I change my default time zone or locale?

Your Intervals account has a system wide time zone and locale settings that can be edited by any administrator with access to Settings & Defaults by navigating to Options >> Settings & Defaults: Additionally, each user can change their time zone. To set your user-specific time zone go to Options >> My Account and edit your […]

Don't have an Intervals account? Start your own unlimited trial.

No credit card required. No software to install. Cancel any time.

Try it Free