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Error – Invalid Grant message when exporting an invoice to QuickBooks Online

We received the following question from a customer. I’m trying to export our invoices to QuickBooks online, but having some trouble, getting this message. Unable to get new refresh token. Reason: Refresh OAuth 2 Access token with Refresh Token failed. Body: [{“error”:”invalid_grant”}]. Here is a screenshot of the error. Could you help me figure out […]

FreshBooks Integration

FreshBooks FreshBooks is cloud accounting software designed for small businesses and freelancers. With Intervals you can copy your Invoices directly to your FreshBooks account. Please note if you have a FreshBooks Classic account it is not supported at this time. Only the new version of FreshBooks is supported. NOTE: Compound taxes are not supported at […]

QuickBooks Online Integration

How do I integrate QuickBooks Online with my Intervals account? Any Administrator or Manager with access to Invoices can integrate QuickBooks by authorizing the connection. The connection can also be initialized any time a new invoice is exported. When viewing an invoice, click the export icon below: Or an Administrator with access to Settings & Defaults can […]

Xero Integration for Intervals

Intervals now supports the ability to export an invoice to a Xero friendly CSV file. Import the file into the popular online accounting software to save yourself time spent entering invoices twice. Below are the steps to walk you through the process of importing invoices into Xero. Exporting an invoice from Intervals To export the invoice, first […]

Integrating Slack into the Work Request Queue

Slack is a messaging app for teams who want to communicate and share files online. Intervals has integrated its Request Queue with Slack. When a new request is created in your request queue, Intervals will send a message to the Slack channel you selected to be notified. The Slack – Request Queue integration is a quick and […]

Google Drive Integration

Google Drive is easily the most popular cloud-based document service available today. Use Intervals Google Drive integration to access spreadsheets, documents, photos, and anything else you’ve got stashed in your Drive account. If you have any trouble completing the integration please contact support. To attach files from Google Drive: From anywhere document uploads is available, click on […]

How to disable popup blocking with Google Drive integration

Google Chrome If you see a “Pop-up blocked” message, like below, click it and then check the option for “Always allow pop-ups from…” and click “Done”. Next hit CTRL + R on windows, or CMD + R on Mac to reload the page and proceed as needed. Firefox If you see the Google Drive pop up […]

Integrating HipChat into the Work Request Queue

## Update | 02/15/2019 ## Atlassian (the creator of HipChat) has announced that February 15th, 2019 is the official end of HipChat’s life. HipChat integration with Intervals will no longer work and the functionality will be removed from Intervals. More information about Atlassian’s decision to end HipChat and how you can export your data is […]

Mac time tracking app Eon (third party)

If you are using a Mac, there is a third party tracking app that can be used. The app is called Eon. If you’d like more information on this Mac time tracking app, please visit the developer website. Here are some sample screenshots of the Eon time tracking app:

QuickBooks Desktop Integration

What are the requirements for QuickBooks integration? This help resource explains QuickBooks integration for the desktop version of QuickBooks. We also integrate with QuickBooks online. The help resource for QuickBooks online integration is available here. For the desktop version, QuickBooks 2006 or newer for Windows is required for Quickbooks online integration. QuickBooks Mac and Quickbooks […]

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