What does Priority Support and Onboarding & Training mean on the pricing grid?

Priority Support is a level of support offered on certain plans. Support requests are typically handled in the order they were received. With Priority Support your support requests are given the highest priority and are processed first. More information about Priority Support is available here.

Onboarding & Training on our pricing grid is a level of service for customers that desire one-on-one online meetings and consultations when setting up their account. All plans include onboarding assistance via email and online tickets. If you need someone to learn about your business and help map your workflows into Intervals, a plan tier that includes Onboarding & Training may be ideal. More information about Onboarding & Training is available here.

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