Tips and tricks showcasing how Intervals can (and does) go beyond the basics when tracking time, managing tasks, running reports, and more.
A customer asked the following question: Is there a report to show how many tasks were incepted/created in 2024? This would not be a filter by the start date in the task, those aren’t reliable inception dates. There are a few options on this front. Task Snapshot Report In the “Group by” options there is […]
Here’s a feature request from one of our customers: Can we assign a work type at the user level? This would improve the speed of timesheet completion and reduce the number of errors caused by individuals booking time against the wrong work types. This highly requested feature in Intervals allows assigning a default work type […]
A customer asked the following question: Is there a report or way to quickly see the approver of timesheets or does it only show up when viewing an individual timesheet? When a timesheet is approved, it is stamped with the name of the approver and the time of approval. This information is visible at the […]
Some customers have asked if it’s possible to remove the billable option when adding new time entries. The goal is to prevent users from changing the billable status from its default setting. For example, on billable projects, they want to ensure users can’t uncheck the billable option and accidentally save the time as unbillable. At […]
A customer asked the following question: The Project Landscape Report is great and has everything we need for our year end reporting, but I don’t see a way to narrow down the report by when the project was created. Is there a way to narrow down the projects included or does it only show all […]
A long-time customer asked the following question: I’m trying to export a client or project list by date. Is this possible? We have thousands of projects and hundreds of clients and we’d like to look at the work we created last year. So far, I’ve found a way to export client/project lists but it pulls […]
A customer submitted the following question. Hi. I’m managing Intervals in the interim I’m looking to add “shippers” to our Project Labels. Can you help me understand where I can make this change? Project Labels can be managed by any administrator user that has been granted access to the Settings & Defaults section. Hare are […]
A longtime customer asked the following question. I would like to delete more than one task at a time. Is there a way to do this? One employee added twenty one pages of tasks which all need to be deleted. How do I accomplish this? The bulk task updater can be used to delete multiple […]
The EU time tracking law, know as the Working Time Directive 2003/88/EC, applies to all European Union member states and regulates the amount of time employees can work. It’s designed to protect the health and safety of employees, mainly by limiting the number of hours they can work each week. Intervals time tracking software can […]
We received this question from an Intervals customer that has a few hundred users on their account. We are doing some housekeeping on our projects and I am having some trouble assigning a person to a project. When I go to the project team they don’t show up as an option. Can you advise why? […]
A customer asked our support team this question. I need to edit an invoice and change the name, but I don’t see how to do it. Am I missing it? The title/name of an invoice can be updated by navigating to the invoice in question and clicking on the edit icon at the top of […]
A customer made the following feature request. It would be good if you could run the Gantt and not show the estimated and actual time. We are just starting a project that is fixed cost, not hours-based, and I would like to provide the Gantt for the timeline information. But not show the hours as […]
A customer made the following feature request: When the “Submit for approval” button is pressed accidentally there is no confirmation required nor any way to undo the action. I should be able to retract incomplete or incorrect timesheets so that they are not approved by my manager. When a timesheet is submitted for approval, it […]
We received this feature request from a customer. It would be really handy if there was a function where you could copy a timesheet from a previous week. I am travelling for work and my current week is almost identical to the same week a few months back. I’d prefer to use that week as […]
A long-time customer made the following feature request: My favorite feature as a user is the ability to add multiple time entries at once. I use this every week to only enter my data once. Context: I have inadvertently messed it up enough times that I have come to request a new feature/upgrade for this […]
A customer asked the following question. Once I’ve made someone a resource it doesn’t appear I can demote them to executive? Help? There is not a way to demote a user to an executive. Once a user has been created as a manager, resource or administrator the executive user level is no longer an option. […]
A customer asked this question: I love the new card view. A previous kanban tool we used had recently updated cards. Is there anything comparable with Intervals? The recently updated functionality that exists in the tasks menu can be used in conjunction with card view to view recently updated tasks while using the kanban board. […]
A customer asked the following question. Can I see when a project was closed? Can I see which user made change? You can. When a project changes status and who made the change are logged in the project feed. More information on the project feed is available here and here is an example of how […]
A customer asked the following question which got converted into a feature request and then a feature. Is there any way to change all the alerts for projects at one time? We have so many projects that manually changing them would be time consuming. Project budget alerts are a convenient way to receive a notification […]
An early adopter / beta customer for the Card view feature that shows tasks in a Kanban board asked the following question. I’d like to see all of my tasks as cards, but only show the tasks that are due this week. Can that be done via the card view? This can be accomplished via […]