When you are away from your desk, you can check the request queue on your iPhone or Android device. The request queue can be used to convert requests into tasks, append a new request to an existing task. The request queue is a great way to keep customer (or internal) work requests moving by setting their priority and due date.
To update request queue items:
- Navigate to the Tasks Menu & click on Request queue
- Click on the menu for an individual request queue item to assign or make changes to it
