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Can I add task dependencies?

Intervals is designed in a fashion that does not include traditional task dependencies like the waterfall method and MS Project utilizes (Finish to Finish, Start to Start, lag, lead, etc.) and is built more around Agile project management philosophies where tasks are more free form in nature and milestones are utilized heavily. The closest functionality […]

Can I create recurring tasks?

Recurring tasks are supported. This group of recurring task help articles includes tips and tricks and common questions around using recurring tasks. If you prefer to manually manage ongoing and recurring tasks instead of using recurring tasks feature there are a few options. Tasks can be rescheduled or copied to achieve a similar purpose. Copying […]

Should a “job” be a project or a task?

It really depends on how big the job is. Think of a project as a “container” for multiple tasks. If in order to execute the “job” you need to have multiple tasks to complete it, create a project that houses all the tasks that make up that job. If the job has a short lifespan […]

How to create and use a task template

Intervals has the ability to copy tasks, as well as projects. Templates are handy for those elaborate tasks or projects that are repeatable where you don’t want to build them from the ground up each time. Task Templates If you regularly use the same task across different projects, we recommend setting up task templates and […]

Can I see tasks nested within milestones?

There are two places where you can view the tasks belonging to a specific milestone. 1. Any milestone view page Tasks are displayed when you click the Tasks tab. Note: This is the default view when viewing a milestone. 2. The milestone listing page Get a quick look at the nested tasks in the milestone by […]

Who is allowed to email tasks?

Sending an email to a task (including milestones) follows the same permissions required to log into the interface and write a comment: Since Administrators can see all projects, they are not bound by project permissions. All other user levels (Manager, Resource and Executive) need to be part of the team for the project that the […]

What’s an example of taking a task from start to finish?

At the core, a task has a title and a summary to describe the work that needs to be done. A task can have documents uploaded to it as well. Intervals is built out of a ticketing system philosophy where a task changes statuses throughout its life prior to being closed. Because of this, tasks are […]

📱 Is there an Intervals mobile app for Android or iPhone?

The Intervals mobile app is a companion for the desktop experience and is available on both iOS and Android platforms. Click the corresponding link below to install it on your device.   The app allows you to track your time, manage your tasks, and update your projects when you are on the go. Features include: […]

Task management advanced tips & tricks

These simple and effective advanced task management tips will save you time completing common operations, search queries, and updating tasks. 1. Common operations using the right click menu If you right click on a task you will see options for changing common task attributes. For your convenience, the command will appear within a light box […]

Can I view more fields in the task list?

On the task list there is the option to “Show widescreen view.” For example: Enabling the widescreen view will include additional columns on the task list. When enabled, the following columns are added: Client Milestone Module Start date Time remaining This option is additionally available on the client, project, and milestone tabs. Also, you can […]

How do I change the sort order of the task list?

With how Intervals currently works tasks can be sorted by any of the column headings. For example, to sort by task number, click the “#” at the top of the list. Clicking again will filter the list in the opposite direction. Currently Intervals does not support a second sort order, but by default the second sort […]

Can I create multiple tasks at once?

The Create multiple tasks link can be used to create several tasks at once. For example: Another method is administrator users can import data via Tasks > Import Tasks. This method requires you to upload an Excel CSV formatted document with your task data in it. For more details on this, just follow the steps in […]

How do I update tasks in bulk?

Multiple tasks can be updated at once in bulk, at a maximum of 200 at a time (max number of items per page) using the check boxes paired with the “With selected” drop-down menu at the bottom of the task list. A common use of the bulk task update functionality is to close multiple tasks […]

Can I export the task listing?

Yes, the task list (and almost any list on Intervals) can be exported to CSV format to be manipulated by a spreadsheet program like Microsoft Excel. Just click the export to CSV icon that is located in the top right of the page:    

Task & milestone email integration

Each task and milestone has a unique email address containing its number. For example, to email task #123, send an email to task+123@your-subdomain.intervalsonline.com. Where 123 is the task number, your-subdomain is replaced with your account’s sub-domain, and intervalsonline is replaced with the domain you are currently using. When an authorized sender emails the task or milestone, […]

Filtering and saving views of task listings

What are filters? Filters are used to narrow down the task listing to display only the tasks you want to see. When a filter is active there is a message displayed at the top of the list detailing the criteria used to generate the list (see screenshot below). The task listing will stay filtered (even […]

Can clients be assignees on tasks?

If you are using executive users for your clients, they cannot be owners, assignees, or followers on tasks. If you are hoping to make your clients owners and assignees of tasks and make them more involved in your workflow, some Intervals customers use the resource level user or manager level user with clients. We recommend creating […]

What are task owners, assignees and followers?

Participants Managing a lot of tasks across several team members can quickly get confusing. Keeping track of who is responsible for what is a challenge. By associating tasks to people on your team, whether it be as an owner, assignee, or follower, helps the team know who is doing what, and who to go to […]

Why can’t I see certain people when creating a task?

There are three requirements for the user to appear in the owner, assignee and follower dropdowns in tasks. The user must be a person who can log in (not a contact) and their status must be set to active. They are not an executive level user.  Executive users cannot be owners, assignees or followers of […]

How do I create a task?

Intervals allows for all user levels, except the executive level, to create tasks. The primary way of creating a task is via Tasks >> Create task. If you are viewing a project profile, there is also a link in the left sidebar titled “Create a new task for this project”. If you need to create more […]

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