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Missing timesheets: Can I see who has not tracked time?

One of the core features of Intervals is time tracking and weekly timesheets. When users track their time in Intervals, the time entries are aggregated into a weekly timesheet which can be submitted for approval. All Administrator level users are notified and can approve submitted timesheets. To see users that have not submitted their timesheet(s), […]

How do I move time from one project to another?

To change the project that saved time is associated with, you’ll need to edit the time directly from the Timesheet (for a specific person) or on the Edit Time page. Note: If you’re editing time directly on the task, changing the client/project is not allowed. The Edit Time page allows for bulk editing of time, […]

I can’t add time? What is an approved time frame?

If you see this error message while adding time, it means that the timesheet for the given week has been approved. By design, approved timesheets are locked and cannot be edited without unapproving the timesheet first. Administrator level users can unapprove timesheets that are locked. To unapprove a timesheet: 1. As an Administrator, navigate to Time […]

Why can’t I add time to a Client?

In Intervals, time isn’t added directly to a client, but rather to a project belonging to the client. Once a project has been added to a client they will be eligible for adding time. When adding time, only active projects appear in the dropdown lists, so be sure they have at least one active project.

📱 Is there an Intervals mobile app for Android or iPhone?

The Intervals mobile app is a companion for the desktop experience and is available on both iOS and Android platforms. Click the corresponding link below to install it on your device.   The app allows you to track your time, manage your tasks, and update your projects when you are on the go. Features include: […]

Time tracking advanced tips & tricks

Because time tracking is one of the core features of Intervals, multiple ways to add time are provided, saving you time and clicks. Areas within Intervals that allow for multiple options when adding time: Home Page Timesheet (Time Tab) Tasks Mobile Device Quickly add time to a Task from the Add Time dialog First, select […]

Can I add multiple time entries at once?

Repetitive time entries can be more easily added if you go to Time > Add multiple time entries. From this page you can add a week’s worth of time entries at once. If you need to add a lot of time entries at once across different dates, the add multiple time entries page can be […]

Can I copy time entries?

Time can be copied using the Copy icon in the following locations: 1. Under the Time Tab on the Timesheet Detail of time entries for the week 2. Under the Time Tab on the Edit Time page 3. On any task detail page, located in the Time tab under the task Summary 4. On any […]

Can I add time manually?

Yes, time can be manually added using any of these methods: Directly on the timesheet using the Add time button or by right-clicking the day of the week. The calendar on the home page, by right clicking on any date on the calendar or by clicking the Add time button in the weekly view. Add […]

How do I use the timers?

There are two types of timers. General and Task timers. Each user can start a general timer or a task timer based on their preference and what they are working on. Administrator level users are able to manage currently running/active timers via the Active timers page. Note: Executive users do not have access to timers. When […]

Do I have to track time on tasks?

No. Time tracking on tasks is not required. Time can be added at the project level. When starting a general timer the time will be applied at the project level by default, but it can be saved to a task as well. Note: The only difference between tracking time on tasks vs projects is that […]

What is the timesheet submission and approval process?

Weekly Timesheets & Approvals (7:17) Intervals follows a Monday – Sunday submission and approval workflow where people are prompted to submit their weekly timesheets for approval by an administrator. When a timesheet is approved the week in question is locked and the user who owns the timesheet will no longer be able to add time. […]

Who can approve timesheets?

Only administrator level users can approve timesheets. Since Intervals features project level permissions, managers only see projects where they share access with a resource so they could potentially only have a partial view into what the person has worked on. Administrator level users see all projects and are not limited by the project permissions, so […]

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