Skip navigation

What does the eyeball icon mean on a task?

When viewing tasks on the task listing, on a milestone, or via the home page calendar you may have noticed an eyeball icon appears some times. The eyeball icon is a notification that someone else has worked on the task and you are yet to see the work. The task may have had a recent […]

How to handle departments?

We recently received the following email from a customer. How to handle departments? We have several departments in our company, and we are trying to find a way to mark each task with a department code. Is that somehow possible? There are a few different options on this front. When Intervals is used primarily as […]

Is there a way to associate a person with their manager for timesheet approvals?

At this time there is not a way to associate certain users with certain administrators for timesheet approvals but there is one option that may help. The closest current functionality is saving timesheet filters/views. After filtering the timesheet listing there is an option at the top of the timesheet listing to save the view. You […]

Can I include expenses and non-hourly items on invoices?

You can. There are different ways to add non hourly related items onto invoices based on how the invoices are constructed. Invoices based on actual work performed If you are using invoices based on actual work performed there are two ways to add non time related items to an invoice. You can manually click on […]

📱 An introduction to the Mobile App navigation

This video is a quick introduction to how to navigate around the mobile app. The time, task, and project sections can each be expanded to reveal the subnavigation. The gear icon can be used to sort and filter results on listing pages. When viewing a project there is a right context menu to reveal the […]

📱 Where can I get the mobile app?

The Intervals mobile app is a companion for the desktop experience and is available on both iOS and Android platforms. Click the corresponding link to install it on your device.

📱 Logging into the mobile app

Each Intervals account comes with its own custom subdomain. When logging into the Intervals mobile app, there is an extra step, as you have to identify the subdomain associated to your account. When launching the app for the first time you will be given two options for logging in. If you know your Intervals domain […]

Use recently updated tasks to view recent activity

The submenu found under the Tasks tab has a link for viewing recently updated tasks. Click the link to filter the task listing and show tasks that have had a recent change, comment, or document uploaded. The default view is changes in the last 24 hours, but you can change this to narrow in on […]

Is there an audit trail on task changes? Are changes logged?

Intervals logs and keeps track of any changes on tasks via the action history. Whenever a task summary changes an email is sent notifying the task owners and assignees of the change. Intervals will markup what has been removed in red with a strike-through and anything new is highlighted in green. This functionality helps bring […]

How do I share a saved report with other administrators?

This help article shows how to share the report parameters used to generate a report with other administrators so that they can run the report themselves. If you are trying to find out about scheduling a report and having a PDF emailed with the actual report data, this help article covers report automation. When running […]

How do I delete a project?

A project can be deleted by finding the project in the projects section then clicking on delete in the left-hand column. This will take you to a confirmation dialogue where the deletion must be confirmed. For a project that has a healthy amount of data accumulated we recommend setting the project to inactive. When a […]

Gantt chart tips & tricks

In the reporting section there is a Gantt and when viewing an individual project in the project section there is a Gantt chart link to view a Gantt chart for that particular project. The Gantt chart helps you visualize your tasks, milestones and projects and includes the ability to drag around elements to reschedule your […]

Can I track time off (vacation & sick leave)? Is there a way to apply leave?

Intervals doesn’t do accruals but if you need to track total time it can definitely do that. Vacation, PTO, paid leave, and sick leave can be tracked in Intervals by utilizing a “Time Off” project. Unless you need modules we recommend creating one “general” module for this project. That way, when time is added and […]

How do I use the Modernistic interface?

The modernistic interface is available as a theme. To use the new interface the account needs to be set to use the Modernistic theme that is available in Settings & Defaults. There is no new functionality with the new theme. The Modernistic theme is visual in nature. Here are the steps. Navigate to Options >> […]

Parking an Intervals Account

If you need to pause your Intervals account, but do not want to cancel the account there is an option. When an account is cancelled there is a seven day grace period in case the cancellation was accidental, but afer that there is not a way to restore the account. Per our terms of service […]

How do I set a project as billable or unbillable?

Intervals allows you to set a project to billable or unbillable when editing or creating a new project. The billable yes/no preference is on the project profile page. This option controls the default setting for the Add Time dialogue for that specific project. When a project is set to billable, the Billable checkbox on the […]

Can I change the color of the calendar notes?

You can. Using different colors for notes on the home page calendar can help keep your notes organized. For example, a certain color can be used for vacations or when the office is closed. Another color can be used for special announcements and so on. When you right click on the home page calendar to […]

Don't have an Intervals account? Start your own unlimited trial.

No credit card required. No software to install. Cancel any time.

Try it Free