Task Management and Milestones

Too many projects, too little time, too much pressure… That is why we built Intervals. Juggle a lot of details and keep track of it all. Sound familiar? If it does, you’re overworked with too many responsibilities. If you bill hourly, all those details are costing you money if you’re not billing for “the little […]

User Levels

Here you will get an introduction to the various user levels. Intervals includes four user levels with project level permissions to control what people see and what they can do. The user level (Administrator, Manager, Resource, and Executive) controls the general view for that person. The project permissions control which projects a person can work […]

Project Management

Don’t let a project spin out of control ever again. Ah, the joy and pain of managing projects. We built Intervals after two of our own larger projects spun out of control. We didn’t know we were over budget until it was too late. Intervals is here to make sure you know where your budgets […]

Reports

Know thyself. Know thy business. Reporting is one of the areas that really sets Intervals apart. You’ll discover lots of new ways of managing projects, team efforts and business productivity. Check out the bevy of reporting tools available to you, in the Reports section: For example, you can view a Mr. Pie Chart Report by […]

Client Management

Know which clients matter the most to your success. Who is your most important client? Which client uses up the most of your time? We added the Clients section to Intervals to help you “quantify the emotion” of being a service-based business. It quickly becomes obvious which clients are paying the bills and which clients […]

Documents

Store and retrieve all your files online. Upload any type of file or attach files from Google drive directly to a project, milestone, or task. What types of files? A newly signed contract, a design comp, a snippet of code, or a screenshot. Once attached, you can access the files anywhere you have internet access. […]

Invoicing

Invoice early and often. Get paid quicker. Create invoices in the same place that you track all of your work. Then, print, export or email them to your clients. There are two ways to create invoices within Intervals. Prefilled with work performed – select a start and end date and Intervals will pull all of […]

Homepage Calendar – The ins and outs

View your projects and tasks in one place. The calendar has three different views — week, month, or custom view. The custom view allows you to pick a date range in case you need specific dates. And, each view can subscribed to using the iCalendar feature, so you can keep your 3rd party calendars synchronized. The week view […]

Miscellaneous Utilities

Discover the subtleties of Intervals Project Notes These are notes you can add to a project. They are perfect for any project related information that might be useful. Project management notes have two modes: general and private. General notes can be read and accessed by anyone assigned to a project. Private notes, indicated by a […]

How do I get an API token?

The Intervals API uses token-based authentication. Every Intervals user has a unique 11-character alphanumeric token that looks something like this: a78828gq6t4. Each person must manually enable his or her Intervals API token by going to the My Account -> API Access under Options. There, you will be able to view, generate, revoke, and regenerate your token. […]

Can email notifications be disabled for tasks?

Each team member can edit their own task email notification settings by navigating to ‘My Email Preferences’ under their user profile: Under the ‘Notifications’section, uncheck the boxes labeled ‘Task Comments,’ ‘Task Updates,’ and any other notifications you want to turn off: It is also possible for an administrator level user to do this for others […]

Can I include or ignore words in my search?

Intervals’ search supports advanced operators. To exclude a word, add a dash (-) before a word or phrase to exclude all results that include that word: jaguar -car You can also use quotes to exclude a whole phrase: soccer -“world cup” You can also target searches to the name or description of a project and […]

Advanced theme editor tips & tricks

Intervals features an advanced theme editor that allows you to change the appearance by making additions to the stylesheets.  This allows you to add more personalized changes to the interface easily with the use of CSS. (See examples below screenshots) To access this part of the application, you’ll need to be an administrator level user with […]

Why can’t I add time to a Client?

In Intervals, time isn’t added directly to a client, but rather to a project belonging to the client. Once a project has been added to a client they will be eligible for adding time. When adding time, only active projects appear in the dropdown lists, so be sure they have at least one active project.

Why are CSV exports not preserving special characters?

Update: Excel 2007 and higher automatically detects encoding and does not require the steps below. If you are using an older version follow these steps: Extended characters (UTF-8 characters) can be preserved if the spreadsheet program opens the file with UTF-8 encoding.  For Excel it does not support opening CSV files with special characters, or […]

Who can use the API?

The API can be used by these access levels: Administrator Manager Resource Executive The same user permissions that apply in the interface also apply to the API. We built our API according to RESTful API standards, which is the most common standard for developing APIs. Any developer that is competent and well versed in using RESTful APIs […]

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